Returns & exchanges
We gladly accept returns, exchanges & cancellations subject to the following timescales:
- Contact me within: 14 days of delivery
- Send items back within: 30 days of delivery
- Request a cancellation within: 24 hours of purchase
Custom orders or personalised items cannot be returned. Because of the nature of these items, unless they arrive damaged or defective, we cannot accept returns for these items.
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in the condition in which they originally received it, the buyer is responsible for any loss in value.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
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Questions about your order?
Please contact us at Scandiwegians@hotmail.com if you have any problems with your order.